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A list of systems, owners and what data may move
Services/API and integrations
API design and systems integration for payments, email, HR and other business tools. Syncora connects products without mixing customer data.
Overview
API and integrations
Syncora service
Syncora designs APIs and connects software to the other systems a business already uses: email, payments, accounting exports, identity, and messaging such as WhatsApp where a proper API exists. Each connection is named, authenticated and limited to the data it needs.
An integration is a promise that two systems agree on a fact. If that promise is vague, you get duplicate customers and silent failures. We write the contract first: which record is authoritative, how often data moves, and what happens when a field is missing.
We will not scrape a site that does not offer an API, and we will not ask staff to share personal passwords. If a vendor only offers a spreadsheet export, the integration is an import, and we will call it that.
On our own products, notifications already go out by email and in-app channels. Client integrations follow the same rule: say which channel is live, and do not imply a channel we have not built.
What you receive
The scope names these before engineering starts.
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A list of systems, owners and what data may move
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Authentication and the least data required
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Failure behaviour: what the user sees when the other system is down
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Documentation a later developer can follow
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A test against a sandbox or a sample file before production
Engagement
01
Name every system and who is allowed to grant access.
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Write the fields, the direction of travel and the error cases.
03
Build against a sandbox. Log failures. Do not swallow them.
04
Credentials live with the client. We do not keep shared passwords in chat.
Who it's for
Teams whose tools do not talk to each other, and product owners who need a stable API for partners.
FAQ
Continue
Next step
Tell us who will use it and what has to be true when the work is done. We reply during Sri Lanka business hours.